FAQ
1
​How do I
place an order?
To place your order, select the item(s) that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you must fill in your personal information and pay for the order.
2
Payment
& Shipping
We accept Visa, MasterCard, American Express, Discover, and PayPal. We do not accept checks or cash at this time.
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Orders are processed and shipped Monday through Friday within 3 to 5 business days of the order date. Please note that we do not process orders on weekends and major holidays. All processing times are estimates and may be subject to change.
3
Secure Ordering
& Confirmation
​After your order is submitted, you will be directed to an order confirmation page with your order number. If you've reached this page, we've received your order and we are either reviewing your payment information or your order is ready to be processed. You should also receive an e-mail confirmation shortly after your order is submitted to confirm that we received it. Once your order is shipped, you will receive an e-mail confirming shipment.
4
Returns
& Refunds
If you need to return a product we will credit your account for the total item price minus a $5 processing fee. We are generally unable to accept returns of opened products at this time. For any questions or concerns that you may have regarding your product, please contact us directly at the info below.
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